Privacy Policy

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At  Encore Counselling, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of personal data we collect and how we use and protect that data. If you have any questions about this policy, please contact us using our contact form 

Information We Collect

When you visit our website, we may collect the following information:

• Your name and contact information, such as your email address and phone number, if you provide it to us through our contact form.
• Information about your visit to our website, such as the pages you viewed, the time you spent on our site, and the links you clicked.

How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your enquiries submitted through our contact form.
• To improve our website and the services we offer.
• To communicate with you about our products and services, if you have opted-in to receive such communications.
• To comply with any applicable laws or regulations.

How We Protect Your Information

We take appropriate measures to protect the personal data we collect from unauthorised access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your personal data.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your personal data with our service providers, such as our website hosting provider, only to the extent necessary for them to provide their services to us.

We may also share your personal data with law enforcement agencies, regulators, or other parties when we are required to do so by law or in response to a court order.

Your Rights

You have the right to access, correct, or delete the personal data we collect about you. You can also object to our use of your personal data or ask us to restrict our processing of your personal data.

To exercise any of these rights, please contact us using the contact form

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this policy, we will notify you by posting a notice on our website.

Retention Schedule 

We keep all information for 7years or until a young person is 25 these are  password protected 

Contact Us

If you have any questions or concerns about our Privacy Policy  our use of your personal data, please contact us using the contact form